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Data Tracing in U.S. Regulated Cannabis Industries

08.26.2020

Track-and-trace systems were designed to provide regulators of all shapes and sizes vital information to promote their mission. Tracking products in “high-risk” industries is essential, but one of the most significant benefits is the ability to trace any product back to its source. For cannabis, this means from the second a seed (or clone) is put in soil, to the moment it is sold to a patient or consumer, data is available. Every product you see on the retail shelf has a history, or “story,” that can be traced through information reported by growers, manufacturers, distributors (in some markets), and retailers. One example of the importance of this type of tracking is in Public Health departments, which can track the product back to the source in the case of a recall.

In recent history, there was an issue across the nation with vape cartridges containing tainted material. While many of these cases were from illegal (untracked) plants and products, to calm the public, it was important for regulators to confirm that the source material in legal vape cartridges was tested, regulated, and safe.  The regulators also encouraged consumers to purchase from only licensed stores who have testing and labeling requirements and to take advantage of the knowledge that was available to them.

In this case, if the product on the shelf could not be traced back to its source plant, it had to be destroyed. Across the market, if these data ties didn’t exist, it would have been impossible to have that certainty, and most likely 100% of the product, regardless of legality, would have been destroyed.

We all hear the grimaces from business owners who are new to this type of infrastructure. Still, more than ever, it is essential to continue promoting WHY track-and-trace is important and how it supports good business and good actors.

About the Author Paige Reimers

Paige Reimers is the Chief Operations Officer of NCS Analytics, where she leads the company’s operations, product implementation, customer success, marketing, security, and strategic growth initiatives. Since joining NCS in 2016, Paige has been instrumental in transforming the organization from a regulatory data provider into a leading SaaS analytics company serving financial institutions and regulators nationwide. Throughout her tenure, she has advanced through multiple executive leadership roles, including Vice President of Operations and Senior Vice President of Operations, before being named COO, reflecting her significant contributions to the company’s growth and success.

At NCS Analytics, Paige has overseen the development and launch of several innovative SaaS solutions, including NCS Thea, the industry’s first government-mandated cannabis lending intelligence platform. She has led cross-functional teams responsible for product implementation, customer support, operations, marketing, and strategic vendor management, helping organizations leverage trusted data to improve underwriting, portfolio monitoring, compliance, and risk management. Her leadership has also been instrumental in establishing scalable customer onboarding programs, building high-performing support and implementation teams, and driving product adoption across the financial services industry.

Paige has also played a critical role in strengthening NCS Analytics’ operational foundation. She developed comprehensive operational, cybersecurity, and risk management policies, established disaster recovery and business continuity programs, and helped the company maintain SOC compliance for multiple consecutive years. Her focus on operational excellence, governance, and customer experience has enabled NCS to scale while maintaining the trust and confidence of its customers.

Before joining NCS Analytics, Paige built a strong foundation in banking and financial services with leadership roles at consumer and commercial banks. There, she managed branch operations, risk management, regulatory compliance, and employee development while working closely with clients to identify financial solutions. Her experience overseeing operational controls, internal audits, and regulatory requirements provides valuable insight into the challenges financial institutions face when evaluating and managing risk.

Today, Paige continues to lead NCS Analytics’ strategic operations while helping shape the company’s long-term vision. She is passionate about building scalable organizations, developing innovative technology solutions, and delivering actionable intelligence that brings greater transparency to the cannabis industry. Her unique blend of banking expertise, operational leadership, and technology experience has positioned her as a driving force behind NCS Analytics’ mission to empower lenders, regulators, and cannabis businesses with trusted, data-driven decision-making.

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